Customer Solutions Professional

4 weeks ago


Louisville, Kentucky, United States AI Group Full time
Job Overview

We are seeking a skilled Customer Solutions Specialist to join our team at AI Group. As a key member of our sales and support team, you will be responsible for delivering exceptional customer experiences and driving business growth.

Your primary focus will be on identifying and pursuing new sales leads, providing customers with tailored solutions, and processing sales orders. You will also work closely with our account team to grow and retain client accounts.

To succeed in this role, you will need to possess excellent communication and problem-solving skills, as well as the ability to work well in a team environment. A high school diploma or equivalent is required, and 0-3 years of experience in customer service, sales, or a related field is preferred.

Key Responsibilities:

  • Develop and execute targeted marketing campaigns to identify new sales leads
  • Provide customers with personalized solutions to meet their needs
  • Process sales orders, changes, and cancellations
  • Collaborate with the account team to grow and retain client accounts
  • Exceed sales targets and contribute to business growth

Requirements:

  • High school diploma or equivalent
  • 0-3 years of experience in customer service, sales, or a related field
  • Excellent communication and problem-solving skills
  • Ability to work well in a team environment


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