Customer Support Representative

4 weeks ago


Louisville, Kentucky, United States LHH Recruitment Solutions Full time

LHH Recruitment Solutions is seeking a highly organized and detail-oriented individual to join our client's Customer Support team in a fast-paced environment.

As a Customer Support Representative, you will be responsible for providing exceptional support to clients, ensuring that all inquiries and concerns are addressed promptly and effectively.

Key Responsibilities:

  • Provide exemplary customer service by answering incoming calls, emails, and messages from clients.
  • Quote self-payments amounts, research and verify eligibility, and update all relevant information.
  • Data entry and call documentation.
  • Administrative organization.

Requirements:

  • 1+ years of call center experience in the medical industry preferred.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Proficiency in Microsoft Office.
  • Ability to type 40 WPM preferred.
  • Team player.

Work Schedule:

  • Full-time, 40 hours.
  • Monday to Friday.
  • 9:00am-5:30pm.

Compensation:

  • $17.00 per hour.

Benefits:

  • Medical, Dental, and Vision Insurance.
  • Life Insurance.
  • Professional Development.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave, including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled



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