Senior Account Manager
2 weeks ago
About the Role
We are seeking a highly skilled Senior Account Manager to join our team at Propark Mobility.
This is a full-time role, working on-site at our San Francisco, CA location.
About the Job
As a Senior Account Manager, you will be responsible for assisting and training managers in handling customer complaints and day-to-day operational issues.
You will oversee the customer service program at assigned locations to ensure customer and client satisfaction.
You will organize and maintain all equipment and uniform needs, including shuttle buses, signs, key boxes, tickets, cones, jackets, etc.
You will prepare annual budget to ensure that a proper plan for the generation of revenues, allocation of staff and operating expenses are established for the fiscal year.
About You
To be successful in this role, you will need to have:
- Operational and financial acumen
- Exceptional team leadership skills
- Impressive conversational and written communication skills
- A motivated individual, willing to take on new challenges, with management experience in the Hospitality industry, preferably including parking experience
- Self-sufficiency, resourcefulness, and decisiveness
- An exceptional way with people, and you bring extraordinary results
- A minimum of 2 years of progressive management and operational experience in hospitality, parking or a related industry
- Bachelor's degree with a concentration in business, preferred
What We Offer
We offer:
- Fantastic opportunities for career growth
- Free parking
- Competitive salary, commensurate with experience, plus incentive bonus potential
- Very generous time off allowances
- A priority-driven culture that is supportive, engaging, empowering, and celebratory
- A company that values diversity, inclusion, and belonging
- Learning opportunities through our internal training program
- A phenomenal benefits package
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