Hotel Front Desk Lead

2 weeks ago


Lawrenceburg, Indiana, United States Hollywood Casino Lawrenceburg Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Lead to join our team at Hollywood Casino Lawrenceburg. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service, leading a team of Front Desk Clerks, and ensuring seamless hotel operations.

Key Responsibilities
  • Guest Service
    • Provide exceptional guest service, ensuring a positive and memorable experience for all guests.
    • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Team Leadership
    • Lead a team of Front Desk Clerks, providing guidance, training, and support to ensure excellent service delivery.
    • Develop and implement strategies to improve team performance and productivity.
  • Hotel Operations
    • Ensure accurate check-in and check-out of guests, including handling complex situations such as room moves and unassigned reservations.
    • Manage the front desk operations, including cash handling, credit card processing, and safe deposit transactions.
    • Coordinate with other departments to ensure seamless hotel operations.
  • Communication
    • Communicate effectively with guests, staff, and other departments to ensure excellent service delivery.
    • Maintain a high level of confidentiality and professionalism in all interactions.
Requirements
  • Education
    • High School Diploma or equivalent required.
  • Experience
    • Minimum one (1) year of hospitality or Front Desk experience required.
  • Skills
    • Excellent written and verbal communication skills.
    • Ability to maintain a high level of confidentiality and professionalism.
    • Strong leadership and organizational skills.
    • Ability to work efficiently in a team-oriented environment.
    • Ability to meet deadlines and effectively manage multiple priorities.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.



  • Lawrenceburg, Indiana, United States Penn National Gaming Full time

    Job Summary:Penn National Gaming is seeking a skilled and friendly Front Desk Clerk to join our team. As a key member of our hotel staff, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our visitors.Key Responsibilities:Greeting and Registration: Welcome guests to the hotel, register them, and assign rooms to...


  • Lawrenceburg, Indiana, United States Orangeburg County Full time

    General Overview:The primary objective of this role is to deliver administrative assistance to the deputies, investigators, and senior personnel of the Orangeburg County Sheriff's Office, facilitating the preparation of reports, interactions with the community, and internal communications. Responsibilities may differ based on the department assigned.This...


  • Lawrenceburg, Indiana, United States Refresco Full time

    Job SummaryWe are seeking a highly skilled Beverage Manufacturing Supervisor to join our team at Refresco. As a key member of our operations team, you will be responsible for overseeing the beverage manufacturing and packaging equipment, supervising personnel, and ensuring full compliance with Standard Operating Procedures (SOPs), food safety, health and...


  • Lawrenceburg, Indiana, United States Pcinternational Full time

    Position Overview:The Senior Process Engineer plays a pivotal role in orchestrating and executing enhancements in operational processes within Pcinternational's PET manufacturing facilities. The primary objective is to achieve superior safety, efficiency, uptime, and reliability metrics for the organization. The ideal candidate will possess extensive...


  • Lawrenceburg, Indiana, United States Refresco Full time

    Job SummaryWe are seeking a highly skilled Beverage Manufacturing Supervisor to join our team at Refresco. As a key member of our operations team, you will be responsible for overseeing the beverage manufacturing and packaging equipment, supervising personnel, and ensuring full compliance with Standard Operating Procedures (SOPs), food safety, health and...


  • Lawrenceburg, United States Hollywood Casino Lawrenceburg Full time

    WERE CHANGING ENTERTAINMENT. COME JOIN US.: Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. Youll also get...


  • Lawrenceburg, United States Penn National Gaming Full time

    Adheres to all departmental and property policies and procedures regarding guest service standards. Acts as a leader of the department working with and on behalf of the supervisory team; keeps team members and department leaders well-informed regardi Front Desk, Hotel, Clerk, Department Leader, Reservations, Skills

  • Hotel Front Desk Agent

    5 months ago


    Lawrenceburg, United States Baymont by Wyndham Lawrenceburg Full time

    Job DescriptionJob DescriptionWe are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from...


  • Lawrenceburg, Indiana, United States Hollywood Casino Lawrenceburg Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Hollywood Casino Lawrenceburg. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a seamless check-in and check-out experience for our guests.Key...

  • Assistant Manager

    3 months ago


    Lawrenceburg, United States Planet Fitness Full time

    Job Summary The Assistant Manager is primarily responsible for managing the day to day club operations. Ensuring that all performance and objectives are met in order to provide a “Judgement Free” member experience. Assistant Managers will assist in the hiring, firing, and the training process for all employees and will be responsible for leading the...


  • Lawrenceburg, United States Baymont by Wyndham Lawrenceburg Full time

    Job OverviewWe are looking for a dedicated Guest Services Representative to enhance our customer experience. This role involves welcoming guests, addressing their needs, and identifying opportunities for improving service delivery.Key Responsibilities:Check in and allocate rooms to visitorsVerify reservations made via phone and online platformsAddress guest...


  • Lawrenceburg, United States White Glove Placement Full time

    Therapist - Physical Therapist Estimated Gross Weekly Wage $1949 Location LawrenceburgTN Shift **Completion Bonus**8hr Day Start Date 08/26/2024 Assignment Length 13 weeks Job Type Travel Job ID 50404212 Minimum Requirements State Licensure: A valid license in the state of practice Soft Skills: Strong communication, organizational, and interpersonal...


  • Lawrenceburg, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionJob Descriptionhe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...


  • Lawrenceburg, United States Hollywood Casino Lawrenceburg Full time

    WERE CHANGING ENTERTAINMENT. COME JOIN US.: Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. Youll also get...


  • Lawrenceburg, United States Domino's Pizza LLC Full time

    Company DescriptionJob Description Do you like money in your pocket? Domino's Pizza drivers are paid cash nightly, which includes: tips and mileage reimbursement! Our Driver position is an excellent place to start learning about the delivery business, customer service, and the creation of a great product ... Domino's Pizza! We are committed to promoting from...


  • Lawrenceburg, United States Planet Fitness Full time

    he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service. Handle all front desk related...


  • Lawrenceburg, United States Spectrum Innovations Full time

    We are a leading food wholesaler in Germany, serving numerous companies in the catering, hotel, company catering, and community catering sectors. Our diverse product range includes items from the food and non-food sectors.As a Warehouse Specialist, you will play a crucial role in our operations, ensuring the smooth flow of goods through our warehouse. Your...

  • Process Engineer

    3 weeks ago


    Lawrenceburg, United States Interactive Resources - iR Full time

    ***Open to relocation candidates***MUST HAVE experience with Blow Molding and ISBM machines, and experience from the plastics manufacturing industry.Position Overview:The Process Engineer is responsible for the coordination and execution of process improvement projects within the plant to better meet the safety, efficiency, uptime and reliability goals for...

  • Process Engineer

    3 weeks ago


    Lawrenceburg, United States Interactive Resources - iR Full time

    ***Open to relocation candidates***MUST HAVE experience with Blow Molding and ISBM machines, and experience from the plastics manufacturing industry.Position Overview:The Process Engineer is responsible for the coordination and execution of process improvement projects within the plant to better meet the safety, efficiency, uptime and reliability goals for...


  • Lawrenceburg, United States Mondelez International Full time

    Job DescriptionJoin our Mission to Lead the Future of Snacking AT Mondelēz InternationalPart Time Nabisco MerchandiserJoin our team of Part Time Nabisco Merchandiser and fulfill the merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays. Become an ambassador of...


  • Lawrenceburg, United States Four Roses Distillery LLC Full time

    Job DescriptionJob DescriptionGUEST EXPERIENCE HOST- TOUR GUIDE $18.65/hourFour Roses Distillery, Lawrenceburg KY Full Time, Temp to Hire after 90 days*Enjoy meeting new people, building relationships, and working with a fun team of dedicated members? We invite you to join our diverse Team of passionate bourbon enthusiasts as we share the story of Four Roses...