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Sales and Customer Service Representative
3 days ago
We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.
Key Responsibilities- Provide outstanding customer service and ensure every guest feels valued and understood.
- Promote the benefits of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases.
- Support clinic flow by greeting clients, scheduling services, and addressing questions.
- Help grow and retain a client base through in-person and phone/email outreach.
- Competitive hourly base pay plus commission on membership sales.
- Employer-paid healthcare, including medical for full-time employees.
- Employer Matching IRA.
- Paid time off.
- Employee referral bonus program.
- Employee Assistance Program.
- A flexible schedule for a better work/life balance.
- In-depth training on our services and products.
- A free massage, skincare, hydro, or stretch service monthly.
- 40% off retail products.
- High school diploma (or equivalent) and previous retail or sales experience (preferred).
- Critical thinking skills with excellent math and computer skills and the ability to multitask.
- Great people skills and the ability to establish positive relationships with guests.
- Supporters of total body care with a general knowledge of massage and skin care services.
We're a growing community of experienced professionals who share your passion for helping others. Our trained leadership is invested in your success, and we offer a caring community that celebrates individuality and shares knowledge.
If you're ready to join a dynamic team and make a difference in people's lives, we'd love to hear from you.
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