Front Office Receptionist

3 weeks ago

Jersey City, New Jersey, United States DG3 North America, Inc. Full time
Job Description

SUMMARY:

  • DG3 North America, Inc. is seeking a highly skilled and customer-centric Front Office Receptionist to join our team. The ideal candidate will provide exceptional customer service to visitors, clients, and employees, ensuring a positive and welcoming atmosphere.
  • ACCOUNTABILITIES:
  • Greet and welcome visitors in a professional and friendly manner.
  • Answer and direct phone calls.
  • Manage incoming and outgoing mail.
  • Maintain a clean and organized reception area.
  • Schedule appointments and meetings.
  • Assist with general office tasks, such as filing, photocopying, and scanning.
  • Maintain a positive and professional demeanor at all times.
  • Provides general clerical and administrative support. Specifically, supports Executives, Sr. Management and HR with projects and provides a range of support on other ad hoc assignments for various departments which may include purchase order creation, preparing letters and documents, scheduling appointments/meetings.
  • Maintains the public spaces in the executive area. Prepares beverages, ensures food service & other displays are appropriately set.
  • Confirms all rooms are ready for meetings by stocking the room with visitors' gifts, and presentation supplies; ensures in-room beverage service, clean room, right temperature, etc.
  • Maintains the kitchen areas, filling in soda, water, coffee, etc.
  • Order supplies and maintain inventory of office and pantry supplies.
  • Helps with all food deliveries and sets up as needed.
  • Schedule car service.
  • Recommends ideas that might improve the visitor experience.
  • Manage conference/guest rooms calendar.
  • Performs other duties as assigned.

SUPERVISORY/ LEADERSHIP RESPONSIBILITIES

  • Must be able to work unsupervised.

QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES:

  • Customer-centric
  • Have an unparalleled "can-do" attitude.
  • Excellent communication skills
  • Ability to multi-task and prioritize tasks effectively.
  • Be service-oriented and pay exceptional attention to detail.
  • Have phenomenal interpersonal and communication skills and be a total team player.
  • Punctual
  • Ability to organize, multitask, prioritize, and work well under pressure.
  • Proficient with Microsoft Office Suite (Word, Excel, Power Point, Outlook).
  • Must be able to lift up to 30 lbs.
  • Bilingual in Spanish preferred but not required.

EDUCATION AND EXPERIENCE:

  • HS diploma or GED
  • Previous experience in a customer service role.
  • Knowledge of office management procedures.

WORK ENVIRONMENT:

The job is performed in an office environment. The environment can be stressful at times with deadline pressure to complete multiple priorities. This is a largely sedentary role; however, some filing is required. This would require the ability to lift boxes, bending or standing on a stool while stocking the pantry and supplies closet, as necessary. Overtime will be required.

Statement: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

EEO Statement: Diversity, Equity and Inclusion are core DG3 values. We are an equal opportunity employer and will not allow discrimination based on age, race, ethnicity, gender, gender expression, national origin, disability, religion, sexual orientation, or socioeconomic background.

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