Director of Hotel Operations

2 days ago


Nashville, Tennessee, United States Marriott International Inc Full time
Job Summary

As the Director of Hotel Operations, you will be responsible for leading the strategic business direction of the hotel's operations. This includes overseeing the Front Office, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance departments. You will work closely with department heads to develop and implement departmental strategies, ensuring alignment with the brand's service strategy and initiatives. Your goal will be to ensure hotel operations meet the brand's standards, exceed customer expectations, and maximize financial performance.

Key Responsibilities
  • Develop and implement property-wide strategies to deliver exceptional guest experiences and drive revenue growth.
  • Lead and manage a team of department heads to achieve operational excellence and meet brand standards.
  • Monitor and analyze guest feedback, identifying areas for improvement and implementing corrective actions.
  • Collaborate with the hotel management team to develop and execute business strategies that drive revenue growth and profitability.
  • Ensure compliance with brand standards, policies, and procedures.
Requirements
  • 2-year degree in Business Administration, Hotel and Restaurant Management, or related field, or 4-year degree in a related field with 2 years of experience.
  • Minimum 4 years of experience in hotel operations, with a proven track record of success in leading teams and driving revenue growth.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer

Marriott International offers a competitive salary range of $139,000 to $190,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. We also offer opportunities for professional growth and development, as well as a dynamic and inclusive work environment.



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