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Healthcare Client Support Representative

3 months ago

Lawrence, Massachusetts, United States Lawrence General Hospital Full time

Position Overview:
The Patient Care Coordinator I plays a crucial role in the efficient operation of the outpatient rehabilitation facility by overseeing daily office functions and facilitating effective communication.

Key Responsibilities:
- Manage incoming calls and assist patients with inquiries.
- Welcome patients upon arrival and ensure a smooth check-in process.
- Coordinate with healthcare professionals to streamline patient services.
- Maintain organized records and documentation for patient interactions.

Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Proficient in office software and patient management systems.

Work Environment:
This position is situated within a dynamic healthcare setting, focused on delivering exceptional patient care and support.