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Sales & Wellness Representative

2 months ago

Buffalo, New York, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and results-driven Membership Sales & Wellness Advisor to join our team at Massage Envy. As a brand ambassador, you will be responsible for building lasting relationships with prospective and current members, ensuring they maximize their Massage Envy experience.

Key Responsibilities
  • Sales and Revenue Growth: Achieve or exceed individual sales goals, enhancements, and add-on service goals.
  • Membership Development: Build rapport and lasting relationships with prospective and current members to build a strong referral base and retain members.
  • Product Knowledge: Have knowledge of and participate in all Massage Envy services, programs, and products.
  • Customer Service: Create a pleasant and professional atmosphere, ensuring the lobby, front desk, retail shelves, tranquility, and treatment rooms are clean, organized, well-stocked, and ready for clients.
  • Team Support: Assist front desk staff with filing, organizing, shipping, and receiving, and other tasks as needed to ensure they are prepared to focus on clients.
  • Brand Promise: Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.
  • Workplace Culture: Protect our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
Requirements
  • Previous Sales Experience: Required.
  • Entrepreneurial Spirit: Must have.
  • Confidence: Confidence to perform on an incentive-based salary.
  • Communication Skills: Excellent verbal and written communication skills.
  • Team Player: Enjoy working within a team.
  • Time Management: Strong time management skills and practices.
  • Flexibility: Ability to work a flexible schedule, including weekends.