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Patient Service Representative for Carondelet St Josephs Plaza Urology
2 months ago
Job Summary
A medical office position responsible for front office processes in a physician practice. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.
Key Responsibilities
- Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Carondelet Health Network.
- Ensure confidentiality and adhere to HIPAA regulations.
- Greet patients and answer phone calls in a professional manner.
- Manage patient schedules, appointments, and referrals.
- Collect co-pays and process patient payments.
- Assist with patient check-in and check-out processes.
- Distribute information to patients regarding office policies and procedures.
- Explain and enroll patients in the patient portal.
Requirements
- High school diploma or equivalent required.
- One year of customer service experience in a hospital or physician office setting preferred.
About Us
Carondelet Health Network is a leading healthcare provider dedicated to delivering quality care to our patients. We are committed to creating a positive and supportive work environment for our employees.
