Home Care Quality Assurance Specialist

7 hours ago


Chicago, Illinois, United States Addus Homecare Full time
Job Title: Home Care Quality Assurance Specialist

At Addus HomeCare, we are seeking a highly skilled and dedicated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of services provided by our Home Care Aides.

Key Responsibilities:

  • Conduct in-home visits to monitor and report on the quality of services provided by Home Care Aides.
  • Review and evaluate Home Care Aides' performance to ensure client care plans are being followed.
  • Prepare and complete accurate home visit and home safety evaluation reports.
  • Maintain a high level of confidentiality and adhere to all regulations, policies, and standards.
  • Ensure the appearance of the branch's open environment is professional and free of clutter.

Requirements:

  • High school diploma or equivalent.
  • 2 years of recent experience working in a healthcare environment, preferably home care.
  • Understanding of basic medical terminology.
  • Interpersonal, organizational, and communication skills.
  • Computer skills, including MS Office, MS Excel, and scheduling programs.

What We Offer:

  • Medical, dental, and vision benefits.
  • Mileage paid.
  • Continued education opportunities.
  • PTO plan.
  • Retirement planning.
  • Life insurance.
  • Employee discounts.

Addus HomeCare is an equal opportunity employer and prohibits discrimination and harassment of any type.



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