Quality Assurance Specialist

1 month ago


Chicago, Illinois, United States Addus HomeCare Full time
Job Summary:
We are seeking a Quality Assurance Specialist to join our team at Addus HomeCare. The successful candidate will be responsible for conducting in-home visits to monitor and report on the quality of services provided by Home Care Aides.

Key Responsibilities:
Monitor client's condition and performance of duties by Home Care Aides
Maintain all company and State specific program rules, regulations and standards
Conduct home visits to new clients to welcome and review the Welcome Packet
Observe and evaluate Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
Prepare and complete accurate home visit and home safety evaluation reports as needed
Maintain schedule to assure timely completion of all assigned home visits

Requirements:
High school diploma or equivalent
2 years of recent experience working in a healthcare environment, preferably home care
Understanding of basic medical terminology
Interpersonal, organizational and communication skills
Computer skills including but not limited to MS Office, MS Excel and Scheduling program
Must be willing to travel
Must have reliable transportation, valid driver license, and state required insurance

What We Offer:
Medical, Dental and Vision Benefits
Mileage paid
Bonus
Daily Pay
Continued Education
PTO Plan
Retirement Planning
Life Insurance
Employee discounts


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