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Customer Service Representative

2 months ago

Columbus, Ohio, United States Goodwill Columbus Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Goodwill Columbus. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.

Key Responsibilities

  • Provide excellent customer service by greeting customers, answering questions, and making recommendations on merchandise.
  • Maintain a clean and organized store environment by restocking shelves, folding merchandise, and sweeping/mopping floors.
  • Assist with sales and inventory management by processing transactions, counting inventory, and reporting discrepancies.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store atmosphere.
  • Participate in visual merchandising and display maintenance to create an attractive and engaging store environment.

Requirements

  • High school diploma or equivalent required.
  • One year or less of retail experience preferred.
  • Strong interpersonal and communication skills.
  • Ability to work independently and as part of a team.
  • Ability to lift up to 25 pounds and stand for long periods of time.

Benefits

  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Paid time off and holidays.
  • Employee discount at all Goodwill Columbus stores.