Higher Education IT Professional

4 weeks ago

Wichita Falls, Texas, United States InsideHigherEd Full time
Job Summary

Company: WSU Tech

Hours per Week: 40

Employment Term: Regular

Employment Type: Full Time

Required Education: Associate Degree

Required Experience: 1 to 2 years

About the Role

We are seeking a highly skilled and dedicated individual to join our team as a Functional Systems Analyst. This role will be responsible for providing ongoing support and improvement of the college's Student Information System (Banner) and supporting interfaces and systems.

Key Responsibilities

  • Analyzes existing processes and procedures in the functional user departments, identifies problems and areas for improvement, and provides solutions and enhancements.
  • Designs, develops, and implements new processes and procedures in the functional user departments.
  • Acts as a liaison between functional user departments and Information Technology to effectively manage projects and tickets to resolution and recommend additional development based on needs.
  • Works directly with IT Developer team to assist in overall project management and communication.
  • Assists in the designing, configuring, developing, testing, and implementing of approved applications, including web forms, interfaces, etc.
  • Prepares and maintains forms, documentation, and manuals as needed for effective implementation, maintenance, and continued operation of applications.

Requirements

  • Associate degree, required. Bachelor's preferred.
  • Understanding of relational databases and student information systems (ex. Banner, Jenzabar, PeopleSoft, etc.) Familiarity with Banner preferred.
  • Excellent computer skills in a Microsoft Windows environment, including ability to use Microsoft Office desktop tools (Outlook, Excel, Word)
  • Ability to read and understand the functional logic of SQL queries.
  • Experience in analyzing, documenting, and modifying business requirements.
  • Experience in reporting and data analysis through the use of reporting software.
  • Ability to diagnose & troubleshoot application errors.
  • Project planning experience preferred.

Additional Requirements

  • Excellent verbal & written communication and interpersonal skills – must be able to work with students, technical and administrative personnel in a pleasant, professional, and efficient manner.
  • Detail oriented with strong organizational skills.
  • Ability to work independently with little or no supervision.
  • Ability to work under pressure and meet deadlines.

About WSU Tech

WSU Tech is committed to inclusive and equitable practices to create an environment and culture where students and employees thrive. We acknowledge that through valuing diverse identities, experiences, talents, and gifts, we excel by fulfilling our mission to create a talent pipeline, establish workforce equity, and improve economic prosperity for our community. WSU Tech is an Equal Opportunity Employer.

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