Community Support Case Manager

2 weeks ago

Syracuse, New York, United States Adecco USA Full time

DIRECT HIRE OPPORTUNITY

Adecco is currently assisting a local client in recruiting for a
Outreach Case Manager. This position is a Direct Hire opportunity, offering a competitive pay rate of $21.00 per hour.

Shift:

Sunday-Thursday 7am-3:30pm; Days/hours can be flexible.

Position Overview:

The Outreach Case Manager plays a crucial role in providing support to adult clients requiring intensive services, particularly those facing chronic homelessness and various health challenges, including potential substance use issues.

This role involves a mix of community outreach and client meetings, including home visits.

The individual will help maintain a structured, safe, and supportive environment that aligns with the mission, vision, and values of the organization.



Key Responsibilities:

  • Manage a caseload of clients while ensuring timely and accurate documentation.
  • Identify strengths and barriers for each client and conduct outreach case management assessments promptly.
  • Establish and nurture rapport with each client, providing supportive counseling to encourage positive growth.

Additional responsibilities include:

  • Assisting clients in meeting their basic needs.
  • Monitoring progress towards desired outcomes through consistent contact and assessment.
  • Helping clients secure and maintain housing.
  • Conducting community outreach in accordance with organizational guidelines.
  • Completing necessary assessments and referrals.
  • Addressing daily crises as they arise.
  • Connecting clients with appropriate internal and external service providers.
  • Networking with relevant individuals, agencies, and organizations in the community.
  • Adhering to organizational policies and procedures.
  • Maintaining professional boundaries and confidentiality in client interactions.

Education Requirements:
Associates Degree in human services or a related field, or equivalent work experience. A Bachelor's Degree in social work or a related field is preferred.

Qualifications:
To excel in this role, candidates should possess the following skills and abilities:
  • Demonstrated sensitivity and compassion towards vulnerable populations.
  • Ability to maintain a calm and professional demeanor while managing daily stressors.
  • Effective communication skills, time management, and proficiency in computer use.
  • Familiarity with community services in the area is preferred.

Compensation:
$21.00 per hour

Benefit offerings available for associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefits provide employees with the flexibility to choose coverage that meets their individual needs.

Associates may also be eligible for paid leave, including Paid Sick Leave or any other paid leave required by law, as well as Holiday pay where applicable.


Equal Opportunity Employer/Veterans/Disabled.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit our website.

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