Toll Booth Service Representative

2 weeks ago

Bay City, Michigan, United States MCI Military Recruitment Full time
Job Title: Toll Booth Service Agent

We are seeking a highly motivated and customer-focused Toll Booth Service Agent to join our team at Bay City, MI. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients, processing payments, and resolving customer inquiries in a timely and professional manner.

Key Responsibilities:
  • Provide exceptional customer service to clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Process payments and manage customer accounts, ensuring accurate and efficient transactions.
  • Collaborate with our customer service team to improve the overall customer experience and resolve complex issues.
  • Work closely with our operations team to ensure seamless day-to-day operations and achieve business objectives.
  • Develop and maintain a thorough understanding of our products and services, as well as industry trends and best practices.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of customer service experience, preferably in a toll booth or customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to multitask.
  • Basic computer skills and proficiency in Microsoft Office applications.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to make a real difference in the lives of our clients and customers.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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