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Lead Electronic Billing Specialist
2 months ago
Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations.
Job SummaryWe are seeking a highly skilled Lead Electronic Billing Specialist to join our team. The successful candidate will be responsible for coordinating and auditing electronic invoice submissions, ensuring accurate and timely e-billing procedures, and providing excellent customer service to internal and external customers.
Key Responsibilities- Coordinate and audit electronic invoice submissions of the billing team.
- Ensure all e-billing procedures are being followed in an accurate and timely manner.
- Provide excellent customer service to internal and external customers; escalate any potential service delivery issues to the manager.
- Document and maintain e-billing vendor instructions and templates.
- Responsible for generating and reviewing monthly reports surrounding e-billing items to administer deadlines and maintain data that may require continuous follow up.
- Mentoring assigned Billing Specialists:
- Guidance with electronic billing setups in 3E Matter Maintenance, eBillingHub, and third party electronic billing vendor websitesAssistance with resolving invoice rejections and reductions
- Maintain electronic billing application; monitor outstanding and rejected electronically billed invoices: Assist receivable team with appropriate reports and work with group to ensure timely response in resolution of short paid electronic invoices.Responsible for assisting with new client electronic billing setups.
- Client Billing. Assist with initiating and implementing of all aspects of the monthly client billing process including: Maintain telephone and personal contact with clients, attorneys and staff on billing mattersModify time and cost entries as directedCompile necessary back-up documentation per client billing guidelinesAcquire and maintain proper approval documentationPrint/mail or electronically submit client invoices.
- Utilize computerized accounting and billing software applications.
- Maintain contact with attorneys, staff, and clients and observes confidentiality of client and firm matters.
- Provide electronic billing education training as needed.
- Evaluate and recommend new process improvements.
- Perform special projects and other duties as assigned.
- Manage the day-to-day changes required to maintain accurate client information
- Associate's degree or combination of education and commensurate work experience required; Bachelor's degree preferred.
- 3-5 years' relevant experience required, preferably in a professional services environment.
- Knowledge of general accounting functions normally acquired through education and/or related experience.
- Ability to prioritize workflow and organize diverse material.
- Ability to perform effectively with moderate supervision and within established time limits and on-going deadlines.
- Microsoft Office Suite and Financial system applications proficiency required.
- Elite 3E and eBillingHub experience preferred
Employees are entitled to compensation commensurate with skill and experience. The exact compensation will vary based on skills, experience, location, and other factors permitted by law. The expected compensation ranges for this position in various states and jurisdictions are as follows:
State of California: $60,000 - $114,000
State of Colorado: $55,000 - $98,000
Jersey City, NJ: $65,000 - $117,000
State of Massachusetts: $60,000 - $114,000
State of New York: $56,000 - $120,000
State of Washington: $58,000 - $110,000
Washington, $77,000 - $113,000
The above salaries do not include a discretionary bonus, however bonus opportunities are non-guaranteed, and are dependent upon individual and firm performance. Full-time employees receive benefits including: medical and dental coverage; life insurance; short-term and long-term disability insurance; pre-tax flexible spending account for certain medical and dependent care expenses; an employee assistance program; Paid Time Off; paid holidays; participation in a retirement plan program after meeting eligibility requirements; and more.
Please submit a cover letter and resume when applying.
EEO/Minority/Female/Disabled/Vet. Principal Applicants Only.
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