Bilingual Customer Support Representative

2 weeks ago

Austin, Texas, United States Procore Technologies Full time

Job Summary

We are seeking a highly skilled and bilingual Customer Support Representative to join our team at Procore Technologies. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients, utilizing your strong problem-solving and communication skills to resolve customer inquiries and issues in a timely and professional manner.

Key Responsibilities

  • Provide top-notch customer support to clients via phone, email, and chat, ensuring a positive and seamless experience.
  • Utilize your strong problem-solving skills to resolve complex customer issues and concerns.
  • Collaborate with internal teams to escalate client cases and provide solutions.
  • Develop and maintain a thorough understanding of Procore's business model, system, and tools to optimize system use and maximize impact.
  • Work in a fast-paced contact center environment, adhering to assigned schedules to ensure adequate coverage for customer needs.

Requirements

  • Fluent in both Spanish and English.
  • 6+ months of related experience in customer support, queue-based roles, or other customer-facing roles.
  • High School Diploma or GED.
  • Strong communication and problem-solving skills, with prior experience evaluating and resolving customer inquiries successfully in both Spanish and English.
  • Ability to learn quickly and adapt to a changing product.
  • Self-starter with excellent problem-solving skills and a solution-focused mindset.
  • Superb attention to detail with extensive experience multitasking and managing work independently.

What We Offer

  • A dynamic and inclusive work environment.
  • Opportunities for growth and development.
  • A comprehensive benefits package, including paid vacation, employee stock purchase plan, and enrichment programs.

About Procore

Procore Technologies is a leading provider of cloud-based construction management software. We are committed to building a culture of openness, optimism, and ownership, where our team members can thrive and make a meaningful impact. If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.

  • Bilingual Customer Service Representative

    3 weeks ago

    Austin, Texas, United States Addison Group Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Addison Group. As a Customer Service Representative, you will be responsible for delivering exceptional customer service in a fast-paced call center environment.Key Responsibilities:Handle inbound customer calls, providing support with policy updates,...

  • Customer Service Representative Bilingual

    13 hours ago

    Austin, Texas, United States Collabera Full time

    Job OverviewCollabera is seeking a highly skilled Customer Service Representative Bilingual to join our team. As a key member of our customer support team, you will provide exceptional service to our clients, ensuring their needs are met and exceeded.ResponsibilitiesProvide unbiased assistance to clients with questions regarding eligibility, medical claims...

  • Bilingual Customer Support Specialist

    1 week ago

    Austin, Texas, United States Procore Technologies Full time

    Job Title: Bilingual (Spanish) Customer Support RepresentativeJob Summary:We are seeking a highly skilled Bilingual (Spanish) Customer Support Representative to join our team at Procore Technologies. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, utilizing your strong...

  • Bilingual Customer Service Representative

    3 weeks ago

    Austin, Texas, United States Roberto Montero - State Farm Agency Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused professional to join our team as a Bilingual Spanish Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.Key ResponsibilitiesEstablish and maintain strong relationships with customers,...

  • Bilingual Customer Service Representative

    2 weeks ago

    Austin, Texas, United States MAXIMUS Full time

    Job SummaryWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at MAXIMUS. As a key member of our customer service team, you will be responsible for providing exceptional customer care and enrollment services for health benefits via telephone, IVR, and web-based portals.Key ResponsibilitiesInteract with customers to...

  • Bilingual Customer Service Representative

    3 weeks ago

    Austin, Texas, United States Staff My Agency Full time

    **About the Role**We are seeking a highly motivated and customer-focused professional to join our team as a Bilingual Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, utilizing your excellent communication skills and bilingual abilities to resolve customer...

  • Bilingual Spanish Customer Service Representative

    2 weeks ago

    Austin, Texas, United States Staff My Agency Full time

    {"h1": "Bilingual Spanish Customer Service Representative", "p": "We are seeking a highly motivated and customer-focused professional to join our team as a Bilingual Spanish Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, utilizing your excellent communication...

  • Bilingual Customer Service Representative

    3 weeks ago

    Austin, Texas, United States Staff My Agency Full time

    Staff My Agency is seeking a highly motivated and customer-focused Bilingual Spanish Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities: Respond to customer inquiries and provide prompt,...

  • Bilingual Insurance Customer Service Representative

    12 hours ago

    Austin, Texas, United States Staff My Agency Full time

    Job Title: Bilingual Insurance Customer ServiceWe are seeking a highly motivated and customer-focused Bilingual Insurance Customer Service Representative to join our team at Staff My Agency.About the Role:This is an exciting opportunity for a bilingual professional to work in a fast-paced environment, helping our business grow through value-based...

  • Bilingual Customer Service Representative

    3 weeks ago

    Austin, Texas, United States ViaPlus by VINCI Highways Full time

    About ViaPlus by VINCI HighwaysViaPlus by VINCI Highways is a global mobility company specializing in revenue and services management solutions for the transportation industry. Our cutting-edge technology facilitates high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility.Job SummaryWe are seeking a highly...

  • Bilingual Customer Service Representative

    2 weeks ago

    Austin, Texas, United States Perpetual Labor Sourcing Full time

    Perpetual Labor Sourcing: Bilingual Customer Service RepresentativeWe are seeking a highly skilled and bilingual individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and candidates, while also ensuring a seamless onboarding experience...

  • Bilingual Spanish Customer Service Representative

    1 week ago

    Austin, Texas, United States Staff My Agency Full time

    Customer Service Representative - Spanish LanguageWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Spanish Language. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, utilizing your excellent communication skills and...

  • Bilingual Customer Service Representative

    1 week ago

    Austin, Texas, United States MAXIMUS Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Maximus. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide customer...

  • Bilingual Customer Service Representative

    6 days ago

    Austin, Texas, United States VINCI Highways Mobility Solutions Full time

    About UsVINCI Highways Mobility Solutions is a global leader in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our cutting-edge technology facilitates high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility.Job...

  • Bilingual Customer Service Representative

    6 days ago

    Austin, Texas, United States Call Center Haven Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and experienced bilingual individual to join our team as a Remote Customer Service Representative. As a key member of our Call Center Haven team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving issues in a...

  • Bilingual Insurance Customer Service Representative

    6 hours ago

    Austin, Texas, United States Bob Jennings State Farm Insurance Full time

    Job OpportunityWe are seeking a highly motivated and bilingual (Spanish/English) Insurance Customer Service Representative to join our team at Bob Jennings State Farm Insurance. As a key member of our team, you will be responsible for providing exceptional customer service, developing leads, and marketing insurance products and services.Key...

  • Bilingual Customer Service Representative

    3 weeks ago

    Austin, Texas, United States United Heritage Credit Union Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at United Heritage Credit Union. As a key member of our Contact Center team, you will be responsible for providing exceptional customer service to our members, answering their questions, and resolving their concerns in a timely and...

  • Bilingual Customer Service Representative

    3 weeks ago

    Austin, Texas, United States United Heritage Credit Union Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at United Heritage Credit Union. As a key member of our Contact Center team, you will be responsible for providing exceptional customer service to our members, answering their questions, and resolving their concerns in a timely and...

  • Bilingual Customer Service Representative

    2 weeks ago

    Austin, Texas, United States Call Center Haven Full time

    Job Summary:We are seeking highly motivated and experienced bilingual customer service professionals to join our team at Call Center Haven as Remote Customer Service Representatives. As a key member of our team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer complaints in a...

  • Bilingual Sales Representative

    2 days ago

    Austin, Texas, United States Express Employment Professionals Full time

    Job Title: Bilingual Sales RepresentativeJob Summary:We are seeking a highly motivated and ambitious Bilingual Sales Representative to join our team in Austin, TX. As a Bilingual Sales Representative, you will be responsible for selling, upselling, marketing, machine maintenance, and troubleshooting as well as client relationship management.Key...