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HVAC Sales Associate

2 months ago


Springfield, Massachusetts, United States Marcone Appliance Parts Full time

Are you passionate about making a difference in the HVAC industry? We are looking for a dedicated Counter Sales Associate to join our team at Marcone Appliance Parts. This role is essential in providing exceptional service to our customers through various communication channels including counter sales, phone, email, and online inquiries.

About Us: Marcone Appliance Parts has a rich history of delivering high-quality HVAC products to both residential and commercial clients. Our extensive inventory includes a wide range of equipment, controls, supplies, and replacement parts, ensuring we meet all our customers' needs.

Key Responsibilities:

  • Deliver outstanding customer service and support during counter sales.
  • Assist with branch operations through effective merchandising, including stocking and inventory management.
  • Provide information and support regarding product inquiries, returns, and damaged goods.
  • Utilize company computer systems and online tools efficiently to manage customer requests.
  • Promote a safe and organized work environment by addressing any unsafe conditions promptly.

Qualifications:

  • High School diploma or GED equivalent; some college coursework in business or sales is preferred.
  • Minimum of 2 years' experience in customer service or related functions.
  • Demonstrated knowledge of HVAC systems is a plus.
  • Proficiency in MS Office applications and basic mathematical skills.
  • Ability to operate various office equipment and perform basic keyboarding tasks.

What We Offer:

  • Competitive Monday to Friday work schedule.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • 401(k) plan with matching contributions.
  • Paid time off and retirement plans.

We are committed to providing equal employment opportunities to all applicants and employees without regard to any protected characteristics. Join us in our mission to deliver exceptional HVAC solutions