Leasing Consultant

4 days ago

Orlando, Florida, United States Camden Property Trust Full time
Job Title: Leasing Consultant

At Camden Property Trust, we are seeking a highly motivated and customer-focused Leasing Consultant to join our team. As a Leasing Consultant, you will be responsible for ensuring the satisfaction of our residents while meeting leasing, retention, and occupancy goals for the community.

Key Responsibilities:
  • Manage the leasing process from tour to move-in, including closing the sale, completing lease documents, and inspecting units to ensure a great "move-in experience"
  • Showcase the value of the community features as they relate to the customer needs
  • Use a customer-focused attitude year-round to ensure a smooth renewal process for existing residents
  • Utilize and establish creative marketing and social media strategies to increase property traffic
  • Support occupancy and retention goals by following up with potential and current residents
  • Use problem-solving skills and best judgment to handle unpredictable situations as they arise
  • Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision
  • Promote positive resident relations through courteous and timely response to resident needs and concerns
  • Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval, and related bookkeeping tasks
  • Collaborate with team members to plan and organize resident events

Requirements:
  • One year of experience in sales, hospitality, and/or customer service
  • Bachelor's degree preferred
  • Meet or exceed sales and customer service goals
  • Work a varied schedule, including weekends and holidays as required
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
  • Strong written and verbal communication skills
  • Leasing and/or property management experience preferred
  • Knowledge of OneSite and Yield Star preferred
  • Bilingual in Spanish is a plus

Physical Demands:
  • Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis
  • Will use some repetitive motion of hand-wrist in using computer and writing
  • Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community
  • Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate personal protective equipment (PPE)
  • Must handle stressful, urgent, novel, and diverse work situations on a daily basis
  • Emotional stability and personal maturity are important attributes in this position
  • Will be regularly called upon to work long hours and odd schedules (including weekends)
  • Position requires periodic travel by automobile to handle work-related activities
  • May require airline travel, out-of-town, and/or overnight trips
  • Attendance and punctuality are essential for success in this position

Camden Property Trust is an Equal Opportunity Employer.

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