Care Services Assistant

3 weeks ago


Cary, North Carolina, United States Five Star Senior Living Full time
Career Overview
Five Star Senior Living is committed to delivering exceptional care and support services to our residents. As a Care Services Assistant, you will play a vital role in ensuring the seamless operation of our community, balancing administrative responsibilities with direct care for our residents.

Job Summary
This is an exciting opportunity to join our team as a Support Services Coordinator for Elderly Care. You will be responsible for managing schedules, filling shifts, and ensuring compliance with regulatory staffing requirements using OnShift software. Additionally, you will collaborate with department leaders to plan and fulfill staffing needs, reduce dependency on external staffing agencies, and cover caregiver roles as needed to ensure continuous high-quality care and support for our residents.

About the Role
As a Support Services Coordinator, your duties will include:
  • Utilizing OnShift to manage schedules, fill shifts, approve overtime, and ensure compliance with regulatory staffing requirements.
  • Collaborating with department leaders to plan and fulfill staffing needs, maintain visibility of schedules, and reduce dependency on external staffing agencies.
  • Covering caregiver roles on an as-needed basis to ensure continuous, high-quality care and support for our residents.
  • Using PointClickCare (PCC) software to monitor compliance, input relevant data, and scan documents efficiently.
  • Accurately completing incident reports and evaluations, ensuring all necessary details are captured and maintained within the system for regulatory adherence and quality assurance.
Our ideal candidate will possess effective time management skills, a high school diploma or equivalent, and current certification as a Nurse's Aide or Medication Aide. The estimated annual salary for this position is $45,000-$60,000, depending on experience.

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