Dealer Customer Service Specialist

3 weeks ago


Downers Grove, Illinois, United States Capital One Full time

We are seeking a skilled and experienced Dealer Customer Service Specialist to join our Capital One team. As a member of our Dealer Sales Pod, you will be responsible for providing top-notch customer service and support to dealership customers.

The ideal candidate will have excellent communication and problem-solving skills, with the ability to multitask and work effectively in a fast-paced environment. A minimum of 2+ years of sales or customer service experience is required, with an associate's degree preferred. The salary for this role is $63,500 - $72,400 per year, depending on location.

Responsibilities:

  • Act as primary point of contact for dealership customers
  • Provide high-touch concierge service and develop deep understanding of Capital One products and programs
  • Manage and resolve outstanding dealer sales items

Requirements:

  • High school diploma, GED or equivalent certification
  • Associate's degree preferred
  • 2+ years of sales or customer service experience

Benefits:

  • Comprehensive health, financial, and other benefits
  • Competitive salary range: $63,500 - $72,400 per year

As a Dealer Customer Service Specialist at Capital One, you will have the opportunity to make a real impact on our customers' lives and drive business growth. If you are a customer-focused and results-driven professional with a passion for sales and customer service, we encourage you to apply.



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