Customer Service Advocate
19 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Andy Herrero - State Farm Agent.
About the Role:
Job SummaryThe successful candidate will be responsible for providing exceptional customer service, building strong relationships with clients, and assisting with insurance policies.
Main Responsibilities:
- Customer Support: Respond to customer inquiries, answer questions, and offer guidance on insurance products and coverage options.
- Policy Management: Assist clients with policy changes, updates, and claims processing.
- Problem-Solving: Analyze customer situations and find effective solutions to meet their needs.
- Collaboration: Work closely with the team and other professionals in a supportive and collaborative environment.
Qualifications:
- Exceptional interpersonal and communication skills.
- Strong customer service orientation.
- Ability to multitask, prioritize responsibilities, and work efficiently.
- Attention to detail and excellent organizational skills.
- Proficient computer skills.
About Us:
Andy Herrero - State Farm Agent is a renowned insurance and financial services company committed to helping individuals manage life's uncertainties. We foster a culture that values collaboration, integrity, and continuous growth.
Benefits:
- Growth potential/Opportunity for advancement within the office.
- Paid time off (vacation and personal/sick days).
- Valuable career-building experience.
We estimate the salary for this role to be around $45,000-$60,000 per year, depending on location and experience.
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