Customer Service Advocate

19 hours ago


Downers Grove, Illinois, United States Andy Herrero - State Farm Agent Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Andy Herrero - State Farm Agent.

About the Role:

Job Summary

The successful candidate will be responsible for providing exceptional customer service, building strong relationships with clients, and assisting with insurance policies.

Main Responsibilities:

  • Customer Support: Respond to customer inquiries, answer questions, and offer guidance on insurance products and coverage options.
  • Policy Management: Assist clients with policy changes, updates, and claims processing.
  • Problem-Solving: Analyze customer situations and find effective solutions to meet their needs.
  • Collaboration: Work closely with the team and other professionals in a supportive and collaborative environment.

Qualifications:

  • Exceptional interpersonal and communication skills.
  • Strong customer service orientation.
  • Ability to multitask, prioritize responsibilities, and work efficiently.
  • Attention to detail and excellent organizational skills.
  • Proficient computer skills.

About Us:

Andy Herrero - State Farm Agent is a renowned insurance and financial services company committed to helping individuals manage life's uncertainties. We foster a culture that values collaboration, integrity, and continuous growth.

Benefits:

  • Growth potential/Opportunity for advancement within the office.
  • Paid time off (vacation and personal/sick days).
  • Valuable career-building experience.

We estimate the salary for this role to be around $45,000-$60,000 per year, depending on location and experience.



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