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Customer Service Representative Part Time

2 months ago

Madison, Wisconsin, United States Goodwill Industries of South Central Wisconsin Full time

Job Summary: We are seeking a highly motivated and customer-focused Cashier to join our team at Goodwill Industries of South Central Wisconsin. As a Cashier, you will play a critical role in maximizing store profitability through accurate register operation, exceptional customer service, and efficient merchandising.

Key Responsibilities:

  • Provide Exceptional Customer Service: Greet customers, answer questions, and invite them to return, ensuring a positive shopping experience.
  • Process Transactions Accurately: Process sales transactions efficiently and accurately, maintaining a high level of attention to detail.
  • Promote the Round-Up Program: Inform customers about the Round-Up program and its benefits, encouraging them to contribute to our community.
  • Maintain a Clean and Organized Store Environment: Keep the sales floor fresh and full, merchandising and salvaging items quickly and efficiently.
  • Support Asset Protection: Monitor the fitting rooms, return items to the floor, and report known theft to management or asset protection agents.
  • Work Collaboratively: Consistently interact with coworkers, shoppers, and donors in a professional and pleasant manner.

Requirements:

  • Basic Math Skills: Ability to ring sales on a cash register and use basic math to count money.
  • Excellent Interpersonal Skills: Good communication and customer service skills.

Physical Demands:

  • Standing and Walking: Ability to stand and walk for extended periods throughout the facility.
  • Lifting and Carrying: Ability to lift, push, or pull up to 25 pounds.
  • Clear Communication: Must be able to clearly communicate with customers and colleagues.

Equal Employment Opportunity Employer: Goodwill Industries of South Central Wisconsin is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.