Enterprise Storage and Virtualization Supervisor

11 hours ago


London, Kentucky, United States Johns Hopkins Applied Physics Laboratory (APL) Full time
About the Role

We are seeking an experienced IT professional to join our team as a Section Supervisor for Storage and Virtualization. In this role, you will be responsible for leading a team of IT professionals in delivering and maintaining secure, robust, and scalable solutions that address critical business and operational requirements.

Key Responsibilities
  • Supervise a highly skilled team of IT professionals tasked to deliver and maintain secure, robust, and scalable solutions.
  • Participate in the hiring process, mentor, and guide staff growth.
  • Ensure work assignments are consistent with staff development plans and project needs.
  • Contribute as a member of the ISS Management Team and the ITSD Extended Management Team.
  • Make contributions to the group in the areas of Storage Management, File Services, Private Cloud, Server Virtualization, and/or VDI.
  • Collaborate with Product Owners, Technology Managers, and technical teams to resolve customer problems and communicate pertinent information.
  • Have strategic and operational responsibility for the file services area, including user home directories, Enterprise Box tenant, and Enterprise Data Backup.
Requirements
  • Bachelor's Degree or equivalent years of related professional work experience.
  • 3+ years prior supervisory experience mentoring IT technical professional staff and/or Project Leadership experience for a project of greater than 5 participants.
  • 5+ years of technical leadership experience, with strong organizational skills for driving operational initiatives, and emphasis on supporting a culture of positivity, open communication, and engagement in a collaborative team environment.
  • Demonstrated ability to independently resolve complex problems using current job knowledge, research data, and external resources.
  • Strong written and oral presentation skills, which will be used to document analysis and present technical details to a diverse audience.
  • Previous success with conflict resolution and capable of making difficult decisions after acquiring adequate input.
  • Able to interface well with all levels of staff.
  • Are willing and able to occasionally work on Saturday morning and weekday evening hours to support maintenance activities.
  • Able to obtain a Secret level security clearance.


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