Restaurant Operations Manager
13 hours ago
Hyde Park Hospitality is seeking a highly skilled and experienced Director of Restaurants to join our team. As a key member of our leadership team, you will be responsible for overseeing the operations of our restaurants, ensuring exceptional guest experiences, and driving business growth.
Key Responsibilities:- Oversee the setup, service, and staff of front-of-house outlets, including Café Mercato, Sports Edition, and Andiamo.
- Support department needs while maintaining the highest level of standards and efficiency.
- Take point on team member issues and act as liaison between Local 450 and HRM.
- Assist and maintain hotel relationships.
- Cashflow maintenance: oversee cash finances from departmental outlets.
- Payment corrections and finding lost payments.
- Agilisys maintenance and reporting.
- Schedule execution and posting for exempt team and hourly team (if applicable).
- Final approval of schedules, vacations, request offs, and swap shifts for hourly team members.
- Contribute to menu development.
- Standard Operation Procedures and Roll Outs.
- Manager Training Program: develop training checklists, weekly meetings, mentor, and oversee progress.
- Assign department outlets with special projects.
- Assist hotel departments with their FB inquiries or projects as it relates to FB.
- Assist in monitoring and developing team member performance, including providing supervision, conducting counseling, training, discipline, terminating, and assigning work.
- Delivering recognitions and rewards.
- Performance Reviews for Union team members: coordinate with HR to administer reviews for team members and review performance documents that are completed by managers.
- Union Negotiations: contract review, reporting employee concerns, job description reviews, and arbitration settlements.
- Lead new hire orientations.
- Bachelor's degree or equivalent experience preferred.
- 3+ years of experience in food and beverage operations.
- 5+ years of leadership experience.
- Solid understanding of accounting fundamentals and finance best practices.
- Proficient in MS Office and good knowledge of relevant time and attendance software and POS system.
- Food Handler's License, ServSafe Manager, Basset License, Allergen, and all other licenses as required by local law.
Hyde Park Hospitality is an equal opportunity employer. We offer a competitive salary and benefits package. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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