Front Office Director

2 weeks ago


Destin, Florida, United States Hilton Sandestin Beach Full time
Job Summary

The Front Office Manager is a key member of the hotel team, responsible for directing and administering front office operations to deliver exceptional guest service and financial profitability. This role requires a strong leader with excellent communication and problem-solving skills.

About Us

Hilton Sandestin Beach is committed to providing an exceptional experience for our guests. We are seeking a highly motivated and experienced Front Office Manager to join our team.

Responsibilities
  • Assist the Director of Front Office in managing all front office operations, including guest service, registration, room inventory, and cost controls.
  • Supervise and develop team members, ensuring they have current knowledge of hotel products, services, facilities, events, pricing, and policies.
  • Monitor and assess service and satisfaction trends, evaluate issues, and make improvements accordingly.
Requirements
  • Two years of front office management experience required.
  • Bachelor's degree or equivalent experience.
  • Excellent communication, leadership, and problem-solving skills.
Benefits
  • Competitive salary: $65,000 - $80,000 per year.
  • Benefits package, including 401(k), dental insurance, employee discount, and paid time off.
  • Opportunities for career advancement and professional growth.
About Hilton Sandestin Beach

Hilton Sandestin Beach is a leading hospitality company dedicated to delivering exceptional experiences for our guests. Our team members are passionate about providing outstanding service and creating memorable moments.



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