Front Office Team Lead
7 days ago
Front Office Team Lead
Location:Hilton Sandestin Beach, USA
Salary:$60,000 - $80,000 per year
About the Job:This role is responsible for assisting the Director of Front Office in directing and administering front office operations to deliver exceptional guest service and financial profitability.
Key Responsibilities:- Assist in managing front office operations, including guest service and registration, room inventory, and cost controls.
- Maintain high standards of customer service and resolve conflicts effectively.
- Monitor and develop team member performance, providing supervision, counseling, and evaluations.
- Recruit, interview, and train team members in Hilton University.
- Two years of front office management experience.
- Excellent communication and interpersonal skills.
- Ability to analyze information and make effective judgments.
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