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Healthcare Customer Service Specialist
2 months ago
Position Overview:
We are seeking an entry-level Patient Service Representative to support our operations in the field. This role is essential for facilitating the delivery, return, fitting, and reprocessing of durable medical equipment (DME) for rehabilitation.
Key Responsibilities:
- Provide care instructions for proper use of DME ordered.
- Complete, collect, and submit necessary documentation and payment details after informing patients about the benefits of the services provided.
- Adhere to established procedures and policies to ensure timely filing and collections while delivering exceptional patient care.
Work Environment:
This position primarily involves servicing patients in their homes, with occasional responsibilities at facilities.
Employment Options:
We offer both part-time and full-time positions with competitive benefits, as well as potential contract work.
Career Advancement:
This role serves as an excellent starting point for recent graduates in fields such as Exercise Sport Science, Personal Training, Kinesiology, or Physical Therapy Assistance, with opportunities for advancement into sales.
Requirements:
- Must possess reliable transportation and be willing to drive.
- Ability to independently lift up to 50 lbs.
