Guest Services Cashier

1 week ago


Boise, Idaho, United States Reef Technology Inc. Full time

Position Title: Cashier

Location: Boise, Idaho, United States

Department: Parking Team

Employment Type: Full-Time

Compensation: $15.00 per hour

Shift: Swing 3pm-11:30pm (Availability for weekends required)

Company Overview:

REEF Technology is dedicated to transforming underutilized urban spaces into vibrant neighborhood hubs that connect communities to locally curated goods, services, and experiences. With a network of 5,000 locations and a workforce of 18,000, we are the leading operator of mobility, logistics hubs, and neighborhood kitchens across North America.

Role Overview:

The Cashier plays a crucial role in ensuring efficient ticket processing and guest payments while providing exceptional service that surpasses customer expectations. This position involves direct interaction with guests as they enter or exit the facility, and collaboration with team members to uphold cash handling protocols and safety standards.

Key Responsibilities:

  1. Process transactions promptly and courteously.
  2. Maintain a high standard of customer service.
  3. Greet every customer warmly.
  4. Provide receipts for all transactions.
  5. Collect necessary information for lost tickets and ADA transactions.
  6. Deliver routine information regarding rates and directions to the public.
  7. Prepare cash drops and accurately log them on the shift report.
  8. Report any operational issues to the supervisor, including traffic concerns.
  9. Keep all records organized (receipts, tickets, validations, credit card slips).
  10. Assist customers outside of your designated lane when traffic permits.
  11. Ensure the cashier booth is clean and well-organized.
  12. Maintain adequate supplies in the booth.
  13. Alert the supervisor to any suspicious activities.
  14. Accurately count back change to customers.
  15. Complete cashier shift reports and assist supervisors with additional tasks as needed.

Physical Requirements:

Employees must be able to meet the physical demands of the role, which include:

  • Operating small office equipment such as cash registers and calculators.
  • Standing for extended periods, potentially for the entire shift.

Working Conditions:

This position requires working outdoors for extended periods, exposing employees to various environmental conditions, including extreme temperatures. While some protection from weather conditions may be provided, it may not fully shield against temperature fluctuations.

Additional Information:

This job description is not exhaustive and may be subject to change. REEF Technology is an equal opportunity employer, valuing diversity and inclusion in the workplace. We do not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Qualifications:

Applicants must be at least 18 years old and possess excellent customer service and communication skills, with the ability to engage verbally with guests.

Benefits for Full-Time Employees:

  • Medical
  • Dental
  • Vision
  • Life and Disability Insurance
  • 401K Plan


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