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Client Relationship Consultant

2 months ago

Union, Kentucky, United States U.S. Bank Full time

About the Role

At U.S. Bank, we're committed to delivering exceptional customer experiences and building strong relationships with our clients. As a Client Relationship Consultant, you'll play a key role in achieving this goal by providing personalized support and guidance to our customers.

Key Responsibilities

  • Build and maintain strong relationships with clients through proactive outreach and follow-up
  • Assess and address clients' banking needs, providing tailored solutions and recommendations
  • Stay up-to-date on consumer and business banking products and services, including digital offerings
  • Develop and maintain a deep understanding of clients' financial goals and objectives
  • Collaborate with branch team members and partners to deliver exceptional client experiences

Requirements

  • High school diploma or equivalent
  • Typically 1-2 years of job-related, retail banking experience or a combination of experience and commensurate training
  • Proven ability to build and foster relationships with clients
  • Strong customer service and interpersonal skills
  • Ability to effectively engage and communicate with clients

Preferred Qualifications

  • Proven experience in the financial services industry
  • Knowledge of applicable bank and branch policies, procedures, and support systems
  • Experience with using and demonstrating digital products and self-service technologies

What We Offer

  • A comprehensive benefits package, including healthcare, retirement plans, and paid time off
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Equal Employment Opportunity

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.