Hotel Operations Manager

3 days ago


Colorado Springs, Colorado, United States Kudos, LLC Full time
Job Description

The Dual General Manager will oversee the operations, staff management, and guest satisfaction of both the Homewood Suites and Tru by Hilton brands in a single dual-branded property. This role requires a dynamic and highly experienced leader capable of managing two brands under one roof while maintaining brand standards and achieving high levels of guest satisfaction and operational efficiency.

About the Job
  • Leadership & Team Management
    • Provide effective leadership to ensure the highest standards of guest service and operational efficiency are achieved across both brands.
    • Recruit, train, and mentor department heads and team members, fostering a culture of accountability, teamwork, and continuous improvement.
  • Operations Management
    • Oversee day-to-day operations of both hotels, ensuring all areas are functioning smoothly and meeting brand standards.
    • Conduct regular property inspections and reviews to ensure a high standard of cleanliness, safety, and guest experience in all public spaces and guest rooms.
  • Financial Management
    • Prepare and manage the annual budget, monitor financial performance, and implement strategies to optimize revenue and control costs for both properties.


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