Project Coordinator

2 weeks ago

Duluth, Georgia, United States Nichiha USA, Inc Full time
Job Summary

We are seeking a highly motivated and organized Project Coordinator to join our Sales Operations team at Nichiha USA, Inc. The successful candidate will be responsible for facilitating the sales of Nichiha Commercial Panels to National Brands customers.

Key Responsibilities
  • Qualify and distribute inbound bid invitations/leads for National Brands projects.
  • Initiate sales opportunities in CRM system (Salesforce) for all National Brands projects.
  • Evaluate and maintain National Brands pipeline accuracy in Salesforce.
  • Perform materials take off and estimates for National Brands customers, meeting "bid date" deadlines and asking/answering questions to provide an accurate materials estimate.
  • Maintain contact/follow up with National Brands customers to track project progress and close dates.
  • Provide "level 1" technical support – able to answer basic technical questions and have a working knowledge of Nichiha AWP's installation requirements and recommendations.
  • Process customer orders from National Brands customers in ERP system (IFS).
  • Maintain open orders in ERP system (IFS) – keeping accurate ship dates and coordinating with the logistics, credit, and custom paint departments.
  • Maintain an information sync between ERP system and CRM system (IFS and Salesforce respectively).
  • Collaborate with other Nichiha personnel as required to provide technical assistance, credit/accounting support, logistics support, training, project start-up, contractor assistance, issue resolution, etc.
Requirements
  • 1-3 years of proven customer support or sales experience in building materials or recent graduate from a construction management program.
  • Bachelor Degree is strongly preferred.
  • Some knowledge of the construction industry is preferred, but not required.
  • Must be willing and able to learn, seeking out information and utilizing all given resources to solve problems and provide customers with solutions.
  • Must have a strong knowledge of common PC software (IE MS Office suite, G-Suite, etc), with a willingness and ability to learn to use new software (IE Bluebeam Revu).
  • Must be able to work independently as well as collaboratively with a team.
  • Knowledge of CRM, specifically Salesforce is preferred.

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