MRI Patient Liaison

2 weeks ago


Oak Brook, Illinois, United States Midwest Orthopaedics at Rush Full time
About Us:

At Midwest Orthopaedics at Rush, we pride ourselves on our exceptional orthopedic services, recognized nationally for excellence.

Our Orthopedic Program is ranked among the top in the nation, showcasing our commitment to pioneering advancements in orthopedic and spine surgery.

We are seeking a dedicated Patient Representative for our MRI department. This role involves providing outstanding service to our patients while ensuring a smooth and efficient process.

Key Responsibilities:
  • Deliver exceptional customer service during patient check-in and throughout their visit.
  • Manage patient tracking in the Electronic Medical Record system, ensuring accurate collection of co-pays and completion of necessary forms.
  • Verify and update patient information, both new and returning.
  • Facilitate the patient check-out process, including collecting outstanding balances and scheduling follow-up appointments.
  • Maintain a positive and professional demeanor with patients and colleagues, especially when receiving feedback.
  • Input patient admitting information into the system accurately.
  • Collect necessary signatures to protect the clinic's interests.
  • Travel to various clinic locations as needed.
  • Perform additional duties as assigned.
Qualifications:
  • High school diploma or equivalent (GED).
  • A minimum of 2 years of experience in a healthcare environment.

Our team members are integral to enhancing the lives of our patients, and we appreciate their contributions. Midwest Orthopaedics at Rush offers a comprehensive benefits package and opportunities for professional growth within a leading organization.


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