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Home Care Liaison Specialist

2 months ago


Oak Lawn, Illinois, United States 550 EHS Home Health Care Services, Inc. Full time
Job Summary

550 EHS Home Health Care Services, Inc. is seeking a skilled Home Care Liaison to join our team. As a key member of our healthcare team, you will be responsible for ensuring seamless transitions of care for our patients.

Key Responsibilities
  • Referral Processing: Screen and accurately complete referrals to ensure patients meet agency admission criteria and comply with state and federal regulations.
  • Benefits Verification: Verify home health care benefits according to payor plans and obtain authorizations for services as indicated.
  • Interdisciplinary Communication: Document the initial plan of home health care and initiate interdisciplinary communication to ensure comprehensive care.
  • Patient Education: Train patients and families in using equipment at home and provide education on services available and the criteria for home care.
  • Customer Service: Provide quality customer service and promote collaboration/coordination between referral sources and home care services to promote continuity of care.
  • Accountability: Ensure complete referral information is obtained for accurate and timely billing and maintain knowledge of agency payers including Medicare, Medicaid, and contracted commercial insurance reimbursement guidelines.
Requirements
  • Education: RN with 3-4 years' experience, 1-2 years in home care preferred.
  • Licensure: Current RN licensure.
  • Skills: Very good communication skills, knowledge of Medicare rules and regulations, experience in multi-tasking on multiple computer systems, strong customer service skills, working knowledge of managed care environment, critical thinking skills.
Working Conditions
  • On-Call and Weekend Rotation: Ability to work in a fast-paced environment, ability to drive to referral sites in all weather conditions, and to corporate office for meetings and training/education.
  • Lifting Requirements: Ability to lift up to 35 pounds without assistance, use of patient handling equipment when necessary.
Compensation

We offer a competitive annual base salary of $74,672.00-$112,112.00 and a comprehensive benefits package including competitive pay, referral bonus programs, tuition assistance, and more.