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Social Services Coordinator

2 months ago

New York, New York, United States Columbia University Full time

Position Overview

The role of the Social Services Case Manager is vital in enhancing the educational journey of adult learners at Columbia University. This position is designed for individuals who are dedicated to fostering an inclusive and supportive environment for students navigating various challenges.

Key Responsibilities

  • Act as the lead case manager for adult learners participating in programs such as ESOL, GED, and Cafe Prep.
  • Provide oversight, guidance, and mentorship to a team of up to six Student Support Coordinators.
  • Facilitate regular team meetings and individual supervision sessions to strategize on case management practices and address challenges.
  • Ensure accurate and timely maintenance of client records, including assessments, care plans, and all necessary documentation for grant compliance.
  • Collaborate with Program Managers to design and implement effective case management initiatives.
  • Develop and conduct training sessions for Student Support Coordinators to enhance their competencies.
  • Maintain attendance records and work closely with GED Managers to address student needs and improve retention rates.
  • Organize and lead community health fairs to promote wellness and resources.
  • Review and ensure compliance of case management documentation within the Adult Student Information System.

Qualifications

  • A Bachelor’s degree or equivalent experience is required, with a preference for backgrounds in Social Work or Psychology.
  • Certification as a Case Manager (CCM) or similar credentials is preferred.
  • Multilingual abilities, particularly in Spanish, are highly valued.
  • Completion of 14 hours of professional development as mandated by the Regional Adult Education Network is necessary.
  • Strong communication and interpersonal skills to engage a diverse adult learner population.
  • Awareness of the challenges faced by immigrants in integrating into the workforce and academic settings.
  • Willingness to travel within designated communities as needed.
  • Proficient in computer applications, including Microsoft Office and Google Suite.
  • This position may require working late shifts on certain days.

Equal Opportunity Commitment

Columbia University is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace.