Medical Liaison Officer

2 weeks ago


Warsaw, Indiana, United States Kosciusko Community Hospital Full time

Job Overview: Kosciusko Community Hospital seeks a skilled Medical Liaison Officer to provide critical support in our Emergency Care Center (ECC) registration team. This role requires exceptional communication skills, attention to detail, and the ability to prioritize tasks effectively.

About the Role: As a Medical Liaison Officer, you will serve as the liaison between registration and ECC medical teams. Your primary responsibilities include providing visual assessments under the direction of the Triage nurse, relaying incoming and outgoing telephone calls, and operating multiple forms of communication media. You will also be responsible for identifying and responding to code situations, collecting co-pays, and entering patient information into our computer system.

Key Responsibilities:

  • Assist with patient prioritization and provide visual assessment under the direction of the Triage nurse.
  • Relay incoming and outgoing telephone calls and operate multiple forms of communication media.
  • Identify and respond to code situations.
  • Enter patient information into our computer system.
  • Collect co-pays.
  • Monitor alarms and relay house-wide alerts.

Requirements: To succeed in this role, you must have a high school diploma or equivalent and experience in patient care and direct customer service. Medical terminology is highly beneficial. We also require that you complete a Certified Medical Assistant program or 1st Responder course with up-to-date certification or obtain hospital certification for an ECC Registration Basic Medical Emergency Course within 180 days of employment.

Compensation and Benefits: The estimated annual salary for this position is $45,000-$55,000, depending on experience. In addition to competitive pay, we offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.



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