Quality Assurance Associate

6 days ago

Martinsville, Virginia, United States Food Lion Full time
Job Title: PT Quality Assurance Associate

Food Lion is seeking a Part-Time Quality Assurance Associate to join our team. As a Quality Assurance Associate, you will play a critical role in ensuring that our stores meet the highest standards of quality and safety.

Job Summary:

The Quality Assurance Associate is responsible for maintaining a clean, safe, and inviting shopping environment for our customers. This includes ensuring that all products are properly stored, displayed, and rotated, as well as maintaining accurate inventory levels and conducting regular quality control checks.

Key Responsibilities:
  • Maintain a clean and organized store environment, including sweeping and cleaning floors, and cleaning and organizing the store mop room.
  • Conduct regular quality control checks to ensure that all products meet Food Lion's quality standards.
  • Monitor and maintain accurate inventory levels, including receiving and stocking merchandise.
  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Work collaboratively with other associates to achieve store goals and objectives.
Requirements:
  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication, and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Physical Requirements:
  • Ability to use computers and other communication systems required to perform job functions.
  • Perform repetitive hand and arm motions.
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
  • Pull or push up to 75 lbs. on occasion.
  • Stand 100% of the time, frequently walking short distances.
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator.
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
  • Meet established volume activity standards for the position.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Have sufficient visual ability to check ID cards, checks, invoices, and other written documents.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.

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