Guest Services Ambassador

1 week ago


Versailles, Kentucky, United States Brown-Forman Full time

Exceptional Guest Service Experience at Woodford Reserve

We're seeking a skilled Guest Services Specialist to provide memorable experiences for our guests. As a key member of our team, you'll be responsible for leading engaging tours, managing front desk operations, and supporting retail and bar services.

Key Responsibilities:

  • Manage daily guest experiences, including 30-minute tastings and 90-minute walking tours.
  • Create an immersive experience for guests by sharing the rich history of Brown-Forman and Woodford Reserve.
  • Ensure seamless operations by confirming guest counts and demographics.

What We Offer:

  • A competitive estimated salary of $55,000 - $75,000 per year, based on location and experience.
  • A comprehensive benefits package, including health insurance and retirement plans.

Brown-Forman is committed to providing equal opportunities in all aspects of employment.



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