Experience Coordinator
1 week ago
Meaningful Work from Day One: Deliver Exceptional Guest Experiences
Woodford Reserve seeks a versatile Guest Services Specialist to join our team. In this dynamic role, you'll lead engaging tours, manage front desk operations, and support retail and bar services.
Key Responsibilities:
- Deliver 3-5 daily guest experiences, ranging from 30-minute tastings to 90-minute walking tours.
- Engage guests with compelling brand storytelling and answer questions about Brown-Forman and Woodford Reserve history.
- Confirm guest counts and demographics, ensuring all guests are present before starting the tour.
Required Skills and Qualifications:
- A passion for spirits and exceptional customer service.
- Strong communication and storytelling skills.
- Ability to manage and lead groups effectively.
- Flexibility to perform various roles and adapt to different tasks.
Estimated Salary: $45,000 - $60,000 per year, based on location and experience.
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Spirits Experience Coordinator
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