Spirits Experience Coordinator

7 days ago


Versailles, Kentucky, United States Brown-Forman Full time
Role Overview

In this dynamic role, you'll wear many hats, from leading engaging tours to managing front desk operations and supporting retail and bar services at Woodford Reserve.

Key Responsibilities
  • Deliver 3-5 daily guest experiences, ranging from 30-minute tastings to 90-minute walking tours.
  • Engage guests with compelling brand storytelling and answer questions about Brown-Forman and Woodford Reserve history.
  • Serve as the first point of contact, greeting guests upon arrival and processing tickets.
  • Handle credit card and cash payments, verify guest identification, and process refunds as needed.

**What You Bring to the Table**

  • A passion for spirits and exceptional customer service.
  • Strong communication and storytelling skills.
  • Ability to manage and lead groups effectively.
  • Flexibility to perform various roles and adapt to different tasks.
  • Basic computer skills and the ability to handle cash transactions.

**Salary:** Estimated $45,000 - $65,000 per year based on location and experience.



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