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Information Developer III

4 weeks ago

Boise, Idaho, United States Rocket Software Full time
Job Description

Rocket Software is seeking a skilled Information Developer to join our global content team. As a key member of our team, you will be responsible for creating high-quality content that supports customer needs and drives business success.

Key Responsibilities:

  • Plan, organize, and develop content that supports customer needs, including product and user content, reference guides, and release notes.
  • Collaborate with product management, development, project managers, customer support, and users to plan, create, and update product content that supports the business strategy.
  • Participate in product grooming, planning, and development meetings to ensure content aligns with business goals.
  • Maintain up-to-date knowledge on trends and best practices for developing software content.

Requirements:

  • Bachelor's degree in Technical Communication, Journalism, English, or another technical discipline.
  • 5+ years of experience working as an Information Developer.
  • Expertise in DITA and associated information development tools.
  • Comprehensive understanding of minimalism and structured authoring.
  • Understanding of software technologies and APIs.
  • Ability to quickly learn new tools and technologies.
  • Ability to think critically and propose content to address customer needs.
  • Self-motivated, detail-oriented team player with excellent time-management and organizational skills.
  • Fluent in spoken and written English.

Preferred Qualifications:

  • Knowledge of and ability to work in a command line interface.
  • Knowledge of platforms, such as UNIX including Linux, IBM i, and IBM z.

About Rocket Software:

Rocket Software is a leading global developer of software products that help corporations, government agencies, and other organizations reach their technology and business goals. We are committed to creating a diverse environment and are proud to be an equal opportunity employer.

What We Offer:

  • Extensive paid time off programs.
  • Healthcare coverage options.
  • Retirement savings, with matching contributions.
  • Life and disability coverage.
  • Leadership and skills training opportunities.
  • Two paid work days for off-site training.

Equal Employment Opportunity:

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.