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Field Operations Supervisor

2 months ago

Pomona, California, United States The Ladders Full time
Company Overview

The Ladders is a leading organization in the specialty waste management sector, providing innovative solutions for the remediation, disposal, recycling, and beneficial reuse of contaminated materials. Our extensive range of services caters to various industries, including energy, infrastructure, commercial, industrial, retail, and healthcare.

Position Overview

The Field Operations Supervisor is responsible for managing personnel across multiple regions as they execute two primary tasks:
  • Assess, segregate, package, and document diverse categories of hazardous waste.
  • Assess, segregate, package, and document various forms of pharmaceutical waste.
Key Responsibilities:
  • Oversee the daily operations of Environmental Technicians working both on-site and within facilities.
  • Collaborate with the sales team to conduct site evaluations and prepare cost estimates.
  • Perform regular quality assurance inspections at client locations, addressing and preventing any issues.
  • Ensure all necessary documentation is complete and accurate to comply with state, federal, EPA, DOT, and DEA regulations, as well as any customer-specific requirements.
  • Monitor staff performance against established benchmarks (such as daily service stops) and implement corrective measures as needed.
  • Conduct weekly team meetings to provide updates and address any emerging concerns.
  • Assist in the creation and revision of field Standard Operating Procedures to promote best practices among all Field Services personnel.
  • Recruit, train, mentor, counsel, motivate, and, when necessary, terminate team members. Participate in the annual goal-setting and performance review process, making compensation recommendations accordingly.
  • Develop training resources and ensure effective delivery of training sessions.
  • Provide regular and ad-hoc reporting to management.
  • Support Sales with inspections of retail and distribution centers, acting as a liaison between Sales, Office Operations, and Field Services.
  • Manage exceptions in the field and resolve unique challenges.
  • Assume responsibility for controlled pharmaceuticals on behalf of The Ladders.
  • Perform other related tasks as assigned by management.
Qualifications

Essential Qualifications:
  • High School Diploma or GED.
  • A minimum of five years of experience in lab packing, pharmaceutical waste segregation, chemical service, or as a commercial driver.
Preferred Qualifications:
  • Experience in hazardous waste processing.
  • At least two years of experience in field management.
  • Willingness to take ownership of controlled pharmaceuticals on behalf of The Ladders.
  • Ability to accurately classify controlled substances according to DEA guidelines.
  • Familiarity with RCRA, DOT, and DEA regulations related to waste characterization and hazardous waste transportation.
  • Proficiency in computer software applications, including the MS Office Suite.
  • Willingness and ability to travel by car and commercial airline up to 25%, with occasional overnight travel.
  • Ability to regularly access and utilize general office equipment, including phones, computers, and copiers.
  • Capability to work in a dynamic, often distracting environment that is generally climate-controlled.
Additional Information

The Ladders offers a comprehensive benefits package, including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount programs, tuition assistance, and a 401k plan with company matching.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.