Health Navigator
4 weeks ago
Community Health Action is seeking a skilled Health Navigator - Care Coordinator to join our team. As a Health Navigator - Care Coordinator, you will play a critical role in facilitating access to care and services for individuals affected by HIV. Your primary responsibility will be to provide patient navigation, directly observed therapy, health education, and coordination with the medical team to ensure prompt linkage and ongoing retention in HIV care.
Key Responsibilities:- Facilitate Health Education groups, including development of content, planning, and recruitment efforts.
- Provide team-based learning opportunities on the Health Education Curriculum and/or relevant health-related topics.
- Conduct individual health education sessions for members as they relate to their health care and treatment.
- Assist in enrollment activities, including intake assessment and care planning.
- Lead outreach and case-finding activities to support the promotion of services and program growth.
- Accompany clients to medical appointments and community agencies for support and advocacy.
- Coordinate logistics for care and treatment, including referral, appointment reminders, preparation, and transportation.
- Collaborate with service providers and provide critical feedback to members of the care team.
- Identify strengths and challenges for retention in care, adherence, and viral suppression through the assessment process.
- Develop care plan goals using the SMART framework.
- Actively participate in conferences, supervision, and learning opportunities.
- Lead the peer documentation review process, providing feedback on training and support needed.
- Adhere to standards for documentation requirements, data submission, and the maintenance of charts.
- Complete administrative tasks, such as maintaining MetroCard and incentive logs.
Requirements:
- At least 1 year of experience with case management and/or patient navigation required.
- High school or equivalent with related experience and strong socio-cultural identification with the target population or certification as a peer worker required; some college, Associates, or Bachelor's degree preferred.
- Bilingual (English/Spanish) preferred.
Competencies:
- Computer literacy in Microsoft products: TEAMS, Outlook, etc., and ability to navigate the internet.
- Knowledge, understanding, and ability to communicate HIV progression, treatments, and adherence strategies.
- Knowledge and understanding of care management principles and documentation.
- Can actively listen to feedback and act accordingly.
- Compose documentation, emails, and other communications that are clear, accurate, and well-organized.
- Understand and convey information and instructions so that the message accomplishes its intended purpose clearly with colleagues, clients, and external parties.
- Work harmoniously with others to accomplish objectives, gaining the cooperation and respect of others in the process.
CHASI is an equal-opportunity employer and is committed to hiring and supporting a diverse staff. People of color, LGBTQ, women, and people with disabilities are strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or marital status.
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