Health Navigator
3 days ago
Job Summary:
Community Health Action is seeking a Health Navigator to join our team. The Health Navigator will facilitate access to care and other services through a client-centered, holistic, and comprehensive approach to meeting the needs of persons with HIV. The ideal candidate will have at least 1 year of experience with case management and/or patient navigation, and a strong socio-cultural identification with the target population or certification as a peer worker.
Key Responsibilities:
- Facilitate Health Education groups, including the development of content, plans, and recruitment efforts.
- Provide team-based learning opportunities on the Health Education Curriculum and/or relevant health-related topics.
- Conduct individual health education sessions for members as they relate to their health care and treatment.
- Assist in enrollment activities, including intake assessment and care planning.
- Lead outreach and case-finding activities to support the promotion of services and program growth.
- Accompany clients to medical appointments and community agencies for support and advocacy.
- Coordinate logistics for care and treatment, including referral, appointment reminders, preparation, and transportation.
- Collaborate with service providers and provide critical feedback to members of the care team.
- Identify strengths and challenges for retention in care, adherence, and viral suppression through the assessment process.
- Develop care plan goals using the SMART framework.
- Actively participate in conferences, supervision, and learning opportunities.
- Lead the peer documentation review process, providing feedback on training and support needed.
- Adhere to standards for documentation requirements, data submission, and the maintenance of charts.
- Complete administrative tasks, such as maintaining MetroCard and incentive logs.
Requirements:
- At least 1 year of experience with case management and/or patient navigation.
- High school or equivalent with related experience and strong socio-cultural identification with the target population or certification as a peer worker.
- Bilingual (English/Spanish) preferred.
Competencies:
- Computer literacy in Microsoft products, including TEAMS, Outlook, etc., and ability to navigate the internet.
- Knowledge, understanding, and ability to communicate HIV progression, treatments, and adherence strategies.
- Knowledge and understanding of care management principles and documentation.
- Ability to actively listen to feedback and act accordingly.
- Compose documentation, emails, and other communications that are clear, accurate, and well-organized.
About Community Health Action:
Community Health Action is an equal-opportunity employer and is committed to hiring and supporting a diverse staff. People of color, LGBTQ, women, and people with disabilities are strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or marital status.
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