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IT Vendor Management Strategist

2 months ago

New York, New York, United States Kadambi Consulting Full time
Job Summary

The Head of IT Vendor Management Office is responsible for leading, managing, and optimizing the IT Vendor Management efforts with a focus on Outsourcing and Vendor strategy. This role requires a seasoned professional with deep experience in Vendor Strategy, location strategy, vendor relationships, vendor performance management, total cost of ownership (TCO) improvements, and right-sourcing.

Key Responsibilities
  • IT Outsourcing, Vendor, and Location Strategy:
    • Develop and implement vendor strategies aligned with IT Vision and Goals, ensuring optimal sourcing decisions, and fostering long-term partnerships with strategic vendors.
    • Annually review the current relationship based on vendor partner performance metrics, spend, and feedback from IT departments to assess vendor mix.
    • Analyze market trends, costs, and business requirements to develop effective location strategies for vendor operations, including outsourcing and offshoring initiatives.
    • Conduct TCO analysis for vendor relationships, evaluating both direct and indirect costs to inform decision-making and optimize cost efficiency.
    • Identify opportunities for right-sourcing, balancing in-house capabilities with external vendor partnerships to optimize resource allocation and enhance IT agility.
  • Cross-functional Collaboration, and Relationship Management:
    • Cultivate strong relationships with vendors, fostering open communication, collaboration, and mutual trust to drive innovation and value creation.
    • Experience in establishing Strategic Vendor relationships focused on multi-year deals.
    • Lead contract negotiations, ensuring favorable terms and conditions while mitigating risks, and oversee contract compliance throughout the vendor lifecycle.
    • Collaborate closely with internal stakeholders, including IT Finance, Procurement, Legal, IT Pillars, and respective Business Units stakeholders (as needed), to align vendor management activities with broader business strategies and objectives.
Requirements
  • Education: Bachelor's degree in business administration, Supply Chain Management, or a related field; MBA or equivalent preferred.
  • Experience: 15+ years of progressive experience in vendor management, with a focus on vendor relationship management, vendor performance management, and strategic sourcing.
  • Skills: Strong analytical skills, with the ability to conduct TCO analysis and make data-driven decisions. Exceptional communication and negotiation skills, with the ability to influence stakeholders at all levels of the organization. Demonstrated leadership experience, with the ability to lead cross-functional teams and drive results in a dynamic environment.
  • Tools and Technologies: Proficiency in vendor management tools and technologies, with experience in contract management systems preferred.
  • Domain Knowledge: Strong understanding of relevant regulations and compliance requirements in vendor management. Business domain knowledge of Insurance and/or Reinsurance or Financial Services in general will be an added advantage.