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Radiology Appointment Coordinator
2 months ago
As a pivotal member of the administrative team, the Radiology Appointment Coordinator plays a crucial role in enhancing patient care through effective scheduling and support. This full-time position requires a commitment to professionalism and collaboration within the healthcare environment.
Key Responsibilities
The Radiology Appointment Coordinator is responsible for:
1. Serving as the primary point of contact for scheduling appointments and managing patient inquiries.
2. Collaborating with clinical and administrative teams to ensure seamless operations and optimal patient experiences.
3. Handling various administrative tasks including:
a. Managing CRM messages and telephone communications.
b. Processing referrals and authorizations.
c. Maintaining accurate patient records and documentation.
4. Upholding the highest standards of customer service and communication, ensuring sensitivity to patient needs.
Qualifications
Applicants should possess:
- A high school diploma or equivalent, with a minimum of four years of relevant experience, or a college degree with at least six months of related experience.
- Proficiency in computer skills, including familiarity with office software such as Outlook, Word, and Excel.
- Strong organizational and problem-solving abilities, with a focus on prioritizing tasks effectively.
- Excellent interpersonal skills, capable of interacting with a diverse range of individuals in a compassionate manner.
Preferred Qualifications
Experience in healthcare settings, particularly in patient scheduling or medical record management, is highly desirable. Bilingual capabilities and familiarity with electronic health record systems are advantageous.
About the Organization
The University of California is dedicated to providing innovative healthcare solutions and fostering a diverse and inclusive work environment. We value professionalism, respect, and integrity in all our interactions, aiming to improve healthcare outcomes for the communities we serve.
