Retail Sales Associate

3 days ago


Jacksonville, North Carolina, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Michaels Stores. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by greeting customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
  • Product Knowledge: Maintain a high level of product knowledge by staying up-to-date on new products, promotions, and services.
  • Store Maintenance: Maintain a clean and organized store environment by adhering to company standards and procedures.
  • Teamwork: Collaborate with other team members to achieve sales goals, resolve customer issues, and maintain a positive store atmosphere.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment, with the ability to multitask and prioritize tasks effectively.
Requirements
  • High School Diploma or Equivalent: Required.
  • Customer Service Experience: 1+ year of customer service experience in a retail environment.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, team members, and management.
  • Teamwork: Ability to work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.
  • Adaptability: Ability to adapt to a fast-paced retail environment, with the ability to multitask and prioritize tasks effectively.
Preferred Qualifications
  • Retail Experience: 1+ year of retail experience, preferably in a similar role.
  • Leadership Experience: Previous leadership experience, preferably in a retail environment.
  • Education: Bachelor's degree in Business, Marketing, or a related field.
Work Environment

As a Retail Sales Associate at Michaels Stores, you will work in a fast-paced retail environment with a dynamic and supportive team. You will be required to stand for long periods, move throughout the store, and lift heavy boxes and merchandise. You will also be required to work a variety of shifts, including evenings, weekends, and holidays.

Equal Opportunity Employer

Michaels Stores is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. We welcome applications from qualified candidates who share our commitment to diversity and inclusion.



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