Collision Repair Estimator

2 weeks ago


Ft Pierce, Florida, United States Crown Auto Group Full time
About Crown Auto Group
Crown Auto Group is a leading name in the automotive retail industry, committed to transforming the traditional dealership experience through innovative solutions and a focus on customer satisfaction. Our mission is to create a welcoming environment for both our team members and customers, ensuring that everyone feels valued and supported.

Position Overview
As a Collision Repair Estimator, you will play a crucial role in enhancing our customer service experience. Your expertise will help us maintain our reputation for excellence in the automotive sector. This position is ideal for individuals who are passionate about building relationships and delivering outstanding service.

Key Responsibilities
1. Assess vehicle damage by performing thorough inspections to identify the extent of structural, body, mechanical, or interior issues.
2. Prepare detailed cost estimates by calculating the expenses for parts, labor, and supplies, including any applicable deductibles.
3. Collaborate with insurance providers to obtain necessary estimates, review damage assessments, and address repair requirements.
4. Create work orders that outline the required repair services, secure necessary approvals, and input data into the management system.
5. Foster positive customer relationships by clearly explaining estimates and anticipated timelines for vehicle repairs.
6. Ensure high-quality repairs and minimize the need for rework by conducting quality checks on completed jobs.
7. Maintain accurate records of repairs and replacements to support operational efficiency.
8. Stay updated on industry knowledge through ongoing educational opportunities.
9. Enhance the reputation of the collision center by delivering exceptional customer service.

Qualifications
- Automotive certifications or a degree in a related field is advantageous.
- Must be at least eighteen years of age.
- A valid Driver's License is required.
- Ability to pass pre-employment screenings, including background checks and drug tests.

Benefits
- Competitive weekly pay.
- Paid holidays and time off.
- Opportunities for professional development and training.
- Comprehensive insurance plans, including medical, dental, and vision coverage.
- 401k plan with company matching.
- Employee discounts on services and parts.
- A supportive work environment that values diversity and inclusion.

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