Training Director
3 days ago
Chick-fil-A, Inc. is a family-owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Our commitment to serving local communities through quality service and care is unwavering.
Job SummaryWe are seeking a highly motivated and experienced Training Director to join our team at Chick-fil-A Broad Creek Crossing. As a key member of our leadership team, you will be responsible for developing and implementing training programs that promote a culture of CARE, accountability, and excellence in customer service.
Responsibilities- Develop and execute training plans to ensure all team members are equipped to provide exceptional customer service and meet company standards.
- Lead a team of trainers to deliver high-quality training sessions and provide ongoing coaching and feedback.
- Collaborate with the Operating Partner and Executive Leadership team to ensure alignment with company goals and objectives.
- Monitor and analyze training effectiveness, making adjustments as needed to optimize results.
- Manage administrative tasks, including creating training plans, tracking team member progress, and maintaining accurate records.
- 2+ years of experience in training and development, preferably in a restaurant setting.
- Proven track record of success in developing and implementing training programs that drive results.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire team members.
- Strong leadership skills, with the ability to coach and develop team members.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Paid Time Off
- Medical Insurance
- Scholarships $1000-$2500
- Sundays off
- Community CARE opportunities
- Leadership Development
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Training Director
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Norfolk, Virginia, United States Chick-fil-A Full timeAbout Chick-fil-AChick-fil-A, Inc. is a family-owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Our commitment to serving local communities through quality service and care is unwavering.Job SummaryWe are seeking a highly skilled and dedicated individual to join our team as a Training Director. This role is responsible for...
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